Ace the California ABC Certification 2025 – Sip, Study, and Shine!

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What is a good technique for refusing service to an obviously intoxicated patron?

Announcing it to everyone

Focusing on the alcohol server's duty and liability

Focusing on the server's duty and liability is a good technique for refusing service to an obviously intoxicated patron because it provides a clear, objective reason for the refusal. Announcing it to everyone may embarrass the patron and cause a scene. Ignoring the patron may lead to further drinking and potential harm. Encouraging them to only drink water may not be sufficient in addressing their level of intoxication. Focusing on the server's duty and liability is a responsible and professional way to handle the situation.

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Ignoring the patron

Encouraging them to drink water only

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